Coming soon for HVAC & home services

Every call. Kept.

When you're on a roof or under a sink, Kept texts back every missed call. It gets the address and the problem, books the job into an arrival window, and sends emergencies straight to whoever's on call, so homeowners hear from you before they call the next company on Google.

(555) 214-0188

Missed call · 6:42 PM

Hi, it's Northside Heating & Air. Sorry we missed your call! What's going on at the house?

Kept · 6:42 PM

Our AC stopped blowing cold. 14 Birch Ln, Pennington. Can someone come tomorrow?

Homeowner · 6:44 PM

Sorry about that! I've requested tomorrow, 8 AM–12 PM, for a tech to come out. We'll text you as soon as it's confirmed.

Kept · 6:44 PM

AC not cooling · Tue, 8 AM–12 PM

Job request · 14 Birch Ln

An example of a missed call turned into a job request

How it works

Your front desk, by text

Kept answers for your business while you're busy, so no caller goes looking for someone else.

01

A missed call turns into a text

When you can't pick up, Kept texts the caller back right away, as your business. Every caller is saved as a lead, so you can follow up.

02

Customers get answers, not voicemail

Kept replies with your hours, service call fee, service area and what you offer, using what you've told it. Anything it can't answer is marked "Needs reply" for you to pick up.

03

Jobs wait for your OK

When a homeowner asks for a time, Kept checks your hours and open arrival windows and lines up the job. Confirm it with one tap, and Kept texts them back. Emergencies like no heat or a leak skip the line and go straight to whoever's on call.

Who it's for

Made for businesses that live on the phone

Businesses where a missed call is a missed customer, each with replies that speak its language. Built first for HVAC and home service companies.

HVAC & home services

No-heat and no-AC calls, estimates and emergencies, answered while your techs are on a job. Kept gets the address and the problem, and flags the urgent ones.

Our AC stopped blowing cold air. Can someone come out today?

A homeowner's text

Restaurants & cafes

Table requests, menu questions and opening hours, answered in the middle of service.

Can we get a table for 6 on Saturday night?

A customer's text

Gyms & fitness studios

Trial visits, class spots and membership questions, answered while you're coaching.

Do you have a free trial class this week?

A customer's text

Ecommerce & retail

Order status, shipping and returns, answered before a shopper gives up.

Where's my order? It's #1042.

A customer's text

Auto repair & dealerships

Service appointments, test drives and "is it still available?", answered from the bay.

How much for front brakes on a 2018 Camry?

A customer's text

Med spas & salons

Appointments, consultations and service prices, answered without leaving the chair.

Any openings for a facial on Saturday?

A customer's text

Real estate agents

Showing requests and buyer and seller leads, answered while you're at another showing.

Is the 3-bedroom on Oak Street still available?

A customer's text

Financial advisors

New client questions and consultation requests, answered without giving advice by text.

Do you help with retirement planning?

A customer's text

Agencies

New project inquiries and discovery calls, answered while you're with a client.

How much would a new website cost?

A customer's text